Jenn Macdonald, Leadership Communication Coach
University of Cambridge BA in educational pedagogy
Masters degree in social work
Fully qualified systemic family therapist, HCPC registered NHS practitioner
MG Taylor facilitator (methodology for collaborative strategic design, delivered for wide-ranging organisations and sectors)
PwC executive coach to partners, designer and lead facilitator of partner development retreats and partner team coaching interventions.
Amazon Web Services
Innovation and collaborative design
"Amy led the design and facilitation of a tech in social care programme with 16 councils and a large tech provider. She showed a rigor in planning, an ability to challenge stakeholders and led a major event with warmth, engagement and real purpose"
PwC Director
Office for Nuclear Regulation
Culture, behaviour and ways of working change
"You acted with real integrity and accountability, while pushing us out of our comfort zone and encouraging us to take risks. I truly appreciate your honesty,direct open feedback and appropriate counsel."
Client, ONR
John Lewis
Strategy Work
"Our client was going through an unprecendented time. You listened, articulated what was required and acted and designed accordingly. They personally requested you back"
PwC Partner
Scope
Strategy Work
"Your work has been faultless. It has genuinely felt like we were all working to the same goal. It's been one of the most enjoyable experiences I've had at work"
Client, Scope
Cornwall Council
Programme Re-set
"Amy's contribution has been exceptional. She didn't shy away from the difficult issues and found a way to get them out in the room so they could be discussed contructively"
PwC Partner
UCL
Strategy and Innovation
"Amy enabled us to have conversations we hadn't embarked on before. She expertly balanced listening to our requirements with proposing innovative ideas and challenging us appropriately - encouraging us to be bolder. I felt in safe hands."
Client, UCL
Oxfordshire Council
Strategy Work
"She brings an infectious energy and employs a range of strategies to encourage quieter voices to speak up"
Partner, PwC
Liverpool City Council and wider city health and social care authorities
Collaborative Ways of Working
"Amy got 30 CEXs and Directors to pull up chairs in a circle, unplanned, stood in the middle and facilitated a mass therapy session, getting them to share and discuss what was holding them back "
Director, PwC
Through one-to-one coaching and in team training workshops, I support:
Coaching practitioners to translate their practice into group environments and design and deliver complex workshops and events
Senior Facilitators to develop their team coaching skills to better challenge their clients, design and deliver dynamic, innovative working environments, and bring their authentic energy and style with bold finesse.
"The real success was due to your facilitation and leadership, and the energy, humanity and intellectual agility that you managed to deliver"
Phillippa O'Connor, Chief People Officer, PwC UK Management Board