Ben Pykett, PwC Partner, Future of Government Leader
As an advisor or investor, client trust is the oil of the delivery machine, dictating how quickly costly problems are solved, how much value you can bring, and how loyal the relationship remains.
But the transactional trap is where relationships so often start and end. So how do you offer your client a powerfully different experience, within the same time and financial restrictions of your contract?
Facilitated events might include:
One Team kick-off workshops
Strategic Alignment
Ways of working
Contractual clarity
Relationship and trust building
Facilitated events might include:
Strategy and ways of working reviews
Celebratory experiences
Gear change - unlock blockers and up the energy and pace
Relationship interventions
Dialogue and deep listening
Innovation workshops
Pairs work with lead client and lead advisor
Facilitated events might include:
Meaningful endings (making sense of the successes and challenges, deepening the relationship)
Client and team entertainment/ celebration
Collaborative learning experiences
Embedding the change further
I run events on client site and in neutral, working locations; wherever suits the objectives and practical contraints of the work.
I also work closely with a small number of boutique retreat venues and hotels, within easy reach of major cities, for events where:
The environment needs to enable busy participants to focus, relax and bring fresh positivity to the work
You want to treat your client to a corporate entertainment or personal development experience to show your care or celebrate and reinforce collective outcomes.